Frequently Asked Questions
Common Questions
Signs of a potential leak can include unexplained increases in your water bill, damp spots on floors or walls, or the sound of running water when all fixtures are turned off. Professional diagnostic equipment can help identify the exact location of the issue.
Tankless water heaters heat water on demand rather than storing it in a tank. This design can provide a continuous supply of hot water and typically occupies less space compared to traditional tank models.
Slow drains, recurring clogs, or unusual sounds from your plumbing system are common indicators that your drains may require professional cleaning. Methods like jetting can help clear accumulations inside the pipes.
Diagnostics typically involve utilizing specialized equipment and pressure testing to evaluate the integrity of the lines. This process helps identify localized issues or areas requiring maintenance.
The service interval for filtration and softening systems generally depends on the system type and usage levels. Regular maintenance typically involves replacing filters or replenishing system components as outlined by the manufacturer.
Plumbing Repair FAQs
Unexplained increases in your monthly utility bill, damp spots on walls or flooring, and the sound of running water when all fixtures are turned off can indicate an underlying issue.
Regular visual checks can be done yearly, while replacements typically depend on the age of the fixture, visible wear, mineral buildup, or changes in performance.
Locate your main water shut-off valve immediately to stop the flow of water, then contact a professional technician to assess and resolve the issue.
Yes, many drips are caused by worn-out washers, O-rings, or cartridges, which can often be individually replaced to restore proper function.
Low water pressure can stem from several factors, including localized mineral deposits in the fixture, a malfunctioning pressure regulator, or a leak within the supply line.
Plumbing Fixture Repair/Install FAQs
A standard faucet installation typically takes between one to two hours, depending on the complexity of the fixture and the condition of the existing plumbing connections.
Common signs include persistent dripping, visible leaks around the base, reduced water pressure, unusual noises during operation, or difficulty turning the handles.
While some homeowners attempt DIY installation, professional service is recommended to ensure proper alignment, secure connections, and to prevent potential water leaks.
Our team handles a wide variety of fixtures, including kitchen and bathroom faucets, sinks, showerheads, bathtub spouts, toilets, and utility room fixtures.
It is best to consider compatibility with your current piping layout, the specific water pressure in your home, and your personal style preferences when selecting a new fixture.
Plumbing Toilet Repair/Install FAQs
Most standard toilet installations can be completed within a few hours, depending on the condition of the existing plumbing connections and bathroom flooring.
Common signs include a toilet that runs continuously, a weak or incomplete flush, water pooling around the base, or unusual noises coming from the tank after flushing.
If the toilet is relatively new and only has worn-out internal parts, a repair is usually sufficient. However, if the porcelain is cracked or the unit requires frequent repairs, a replacement may be more cost-effective.
A running toilet is typically caused by a faulty flapper that does not seal properly, an improperly adjusted fill valve, or an issue with the overflow tube.
Yes, replacing an older toilet with a modern high-efficiency model can significantly reduce water consumption per flush, which often reflects as savings on utility bills.
Water Filter Repair/Install FAQs
Most systems benefit from an annual professional inspection to verify that the control valve, brine tank, and general operations are functioning as intended.
Common indicators include a noticeable drop in water pressure, unusual noises during operation, visible leaks around the unit, or a change in the taste and clarity of your water.
Our technicians are experienced in working with a wide variety of makes and models, allowing us to diagnose and repair many standard water softening systems.
The installation duration depends on the complexity of the system and your home’s plumbing layout, but most standard installations are completed within a few hours.
Routine maintenance typically involves inspecting the connections, cleaning the system components, checking the pressure levels, and replacing the filtration cartridges as recommended by the manufacturer.
Drain Repair/Install FAQs
The duration of a drain repair depends on the complexity of the issue and the accessibility of the affected pipe. While simple blockages might be cleared within a couple of hours, more extensive repairs or complete line replacements can take one or more days to fully complete.
Drains can become blocked due to a variety of factors, including the accumulation of grease, hair, soap scum, and foreign objects. Tree root intrusion into underground pipes is also a frequent cause of severe main line blockages.
While minor surface clogs can sometimes be cleared with a plunger, deeper structural issues or main line blockages generally require professional equipment and expertise to diagnose and resolve properly without causing further complications.
Many property owners benefit from having their drainage systems inspected every few years, or immediately upon noticing changes in drainage speed, unusual sounds, or persistent odors from the fixtures.
A new installation typically involves assessing the plumbing layout, selecting the appropriate pipe materials, ensuring correct grading for gravity flow, and securing all connections according to standard practices and regional building codes.
Water Heater FAQs
Common indicators include fluctuating water temperatures, strange rumbling noises from the tank, or discoloration in your hot water. If you notice any of these signs, it is best to have a professional technician inspect the unit.
Most traditional tank water heaters generally last between eight and twelve years, while tankless systems may last longer. Regular maintenance can play a significant role in maximizing the operational life of your system.
The choice depends on your household’s hot water usage, space availability, and budget. Traditional tanks store a set amount of hot water, while tankless models heat water on demand, offering a continuous supply and a more compact design.
It is generally recommended to have your water heating system inspected and serviced at least once a year. Regular service helps clear out sediment and ensures all components are functioning as intended.
If you detect a leak, it is advisable to turn off the power source and the water supply to the unit, then contact a professional technician to evaluate the source of the leak and determine the appropriate action.
Tankless Water Heater FAQs
With proper maintenance and routine flushing, tankless water heaters generally have a longer lifespan than traditional tank models, often lasting up to two decades depending on usage and local water conditions.
Common signs include inconsistent water temperatures, a sudden drop in hot water flow, system error codes, or unusual rumbling noises during operation.
It is generally recommended to have a professional flush and inspect the system at least once a year, especially in areas with hard water to prevent mineral buildup.
Yes, depending on the flow rate and capacity of the specific model installed, these systems can be sized to meet the concurrent hot water demands of multiple fixtures.
The conversion typically involves updating the venting system, adjusting the water and gas lines, and mounting the new compact unit onto a wall.
Leak Location & Repair FAQs
Common indicators of a hidden leak include an unexplained increase in your water bill, damp spots on walls or flooring, the sound of running water when all fixtures are turned off, and unexplained drops in water pressure.
Technicians typically use a combination of electronic acoustic detectors, thermal imaging cameras, and tracer gas systems to identify the precise location of subsurface or wall-encased pipe leaks.
The duration of a repair varies based on the leak’s location and accessibility. While some straightforward pipe repairs can be completed in a few hours, complex slab leaks or mainline issues may take longer to fully resolve.
Plumbing leaks do not self-correct and generally worsen over time due to constant water pressure. Prompt professional intervention is recommended to address the issue before more significant damage occurs.
It is advisable to locate and shut off the main water control valve immediately to stop the flow of water, then contact a professional plumbing service to assess and repair the damaged section.
Slab Leak FAQs
A slab leak refers to a water line leak that occurs in the plumbing pipes located beneath the concrete foundation of a building.
Technicians typically use specialized acoustic listening equipment, pressure testing, and thermal imaging cameras to locate the exact position of the water line issue without digging up the entire floor.
These issues are often caused by natural ground shifting, soil corrosion, wear and tear over time, or pressure fluctuations within the plumbing system.
The timeframe depends heavily on the chosen repair method, the location of the leak, and the overall complexity of the piping layout.
Yes, in many cases, options such as rerouting the water lines through walls or ceilings, or utilizing subterranean tunneling, can resolve the issue without disrupting the indoor flooring.
Drain Cleaning FAQs
Cabling, or snaking, uses a mechanical blade to break through solid blocks to restore flow, whereas hydro jetting uses pressurized water to wash away grease and buildup along the pipe walls.
The frequency depends on usage and the type of business, but many commercial properties schedule this maintenance semi-annually or annually to prevent operational disruptions.
Slow drains are typically caused by an accumulation of everyday materials such as hair, soap residue, cooking grease, and mineral scale inside the pipes.
Yes, high-pressure water streams are capable of cutting through and clearing out root intrusions that have penetrated sewer pipe joints.
It is best to stop running water immediately and seek professional assistance to evaluate the blockage and clear the affected pipe properly.
Water/Sewer/Gas Diagnostics FAQs
Technicians use specialized acoustic listening equipment and thermal imaging to locate water escaping under slabs without initial digging.
A high-resolution camera attached to a flexible cable is guided through the sewer line to capture real-time footage of the pipe interior, identifying blockages, root intrusion, or cracks.
Diagnostics are typically recommended whenever you notice pressure irregularities, install new gas appliances, or as part of routine preventative property maintenance.
Yes, distinct diagnostic methods including isolation testing, dye testing, and electronic locating help determine exactly which system is experiencing an issue.
Ensuring clear access to cleanouts, meters, and main shut-off valves before the technicians arrive helps facilitate a smooth and efficient testing process.